Last updated: 2 July 2026
The Nourish Code is sold as a digital download (eBook and digital companion materials). The moment you receive it, the file is yours to keep permanently — it cannot be returned or "given back." For that reason, our policy is simple and honest:
We stand behind the method. If you genuinely apply what's in the book and it does not change how you cook or how your body absorbs your food, we want to help — not by upselling you anything, but by understanding your specific situation and working with you to find a solution.
Email contact@getnourishcode.com with the details of your struggle (what you tried, what didn't work), and we'll work with you personally to make the method work for you.
Because delivery is usually instant (card/Paddle) or completed within a few hours (local Egypt payments), there's only a short window to cancel. If you change your mind before your files have been sent, email contact@getnourishcode.com right away and we'll cancel the order and refund any payment already made in full. Once your files have been delivered, the digital sale is final as described above.
If you paid but did not receive your file, can't download it, or received a damaged or wrong file, that's on us — contact contact@getnourishcode.com and we'll re-send or fix it promptly at no charge.
Card and international payments are processed by Paddle.com, our authorised reseller and Merchant of Record. Paddle may apply its own buyer-protection terms, and nothing in this policy removes any mandatory consumer rights you have under the law that applies to you (for example, rights relating to faulty or undelivered products). Where such rights apply, they take precedence over the statements above.
Orders paid via Vodafone Cash, InstaPay, or bank transfer are confirmed manually before the book is emailed. The same policy applies once your order has been delivered.